Wallet Security

The majority of customer digital assets (Bitcoin) are held in our offline storage system (“Cold Storage”). Only a small portion of digital assets are held in our online wallet (“Hot Wallet”).

We use Multi-signature access (“Multisig”) to provide both security against attacks and tolerance for losing access to a key or facility, eliminating single points of failure. All fund transfers from Cold Storage to Hot Wallets are handled manually and require the coordinated actions of multiple employees.