Withdrawal terms and conditions

PrimeXBT is a bitcoin-based trading platform, thus all deposits and withdrawals are held in BTC. For security reasons, PrimeXBT maintains limited cryptocurrency balances in its on-line hot wallet and processes all pending withdrawals once a day, between 12:00 and 14:00 UTC. A withdrawal requested before 12:00 UTC will be processed on the same day. Any withdrawal requested after 12:00 UTC will be processed the next day.

Please note that PrimeXBT reserves the right to manually review a withdrawal request before it's approved if it exceeds a specific amount or triggers a suspicious activity alert. This may delay a withdrawal until the review is completed and the withdrawal is approved.

How to withdraw

  • Navigate to the Withdraw page of your account.

  • Select your withdrawal address (or add a new address)

  • Enter the amount of BTC you want to withdraw

  • Click 'Submit to withdraw'

  • Open your email inbox and confirm the withdrawal.

If you are unable to find the confirmation email, make sure to check all email folders such as Spam/Promotions/Notifications/Updates etc.

(For COV token deposits/withdrawals, see COV Token Deposits and Withdrawals)