Rewards & Promos
Withdrawals

Withdrawal terms and conditions

For security reasons, PrimeXBT maintains limited cryptocurrency balances in its on-line hot wallet and processes all pending withdrawals once a day, between 12:00 and 14:00 UTC. A withdrawal requested before 12:00 UTC will be processed on the same day. Any withdrawal requested after 12:00 UTC will be processed the next day.
Please note that PrimeXBT reserves the right to manually review a withdrawal request before it's approved if it triggers a suspicious activity alert. This may delay a withdrawal until the review is completed and the withdrawal is approved.
Each account on the platform has a 24H withdrawal limit of $20000 or its equivalent in other currencies in total for all of your submitted withdrawals. The withdrawal limit can can be removed by verifying your account. The current 24H withdrawal limit of your account can be viewed on the 'Settings' section of your account.

How to withdraw

To withdraw funds from your PrimeXBT account, go to the Main page of your Account. Click 'Withdraw' for the currency that you want to withdraw:
A pop-up menu will appear:
  • Select your withdrawal address (or add a new address)
  • Enter the amount of BTC you want to withdraw.
  • Click 'Submit to withdraw'
  • Open your email inbox and confirm the withdrawal.
For
ETH,
USDT,
USDC and
COV withdrawals you must also choose the network that you wish to use to withdraw the funds. At the moment PrimeXBT supports the ERC-20 (Ethereum) and BEP-20 (BNB Smart Chain (BSC)) networks for withdrawals from the platform.
Make sure to check our FAQ section about 'Withdrawing funds' for the list of withdrawal fees.
If you are unable to find the confirmation email, make sure to check all email folders such as Spam/Promotions/Notifications/Updates etc.

How to cancel a withdrawal

To cancel a pending withdrawal:
  • go to your Dashboard and click on the corresponding Wallet:
  • Under 'Transfer history' click 'X' for the withdrawal that you wish to cancel:
Pending withdrawals can be cancelled at anytime before 11:00 UTC.