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Withdrawals

Withdrawal terms and conditions

For security reasons, PrimeXBT maintains limited cryptocurrency balances in its on-line hot wallet and processes all pending withdrawals once a day, between 12:00 and 14:00 UTC. A withdrawal requested before 12:00 UTC will be processed on the same day. Any withdrawal requested after 12:00 UTC will be processed the next day.
Cash withdrawals from the platform are processed within the same timeframe as crypto withdrawals.
Please note that PrimeXBT reserves the right to manually review a withdrawal request before it's approved if it triggers a suspicious activity alert. This may delay a withdrawal until the review is completed and the withdrawal is approved.
Each account on the platform has a 24H withdrawal limit of $20000 or its equivalent in other currencies in total for all of your submitted withdrawals. The withdrawal limit can can be removed by verifying your account. The current 24H withdrawal limit of your account can be viewed on the 'Settings' section of your account.

Crypto withdrawals

To withdraw funds from your PrimeXBT account, go to the Main page of your Account. Click 'Withdraw' for the cryptocurrency that you want to withdraw:
A withdrawal menu will appear:
1️⃣ Select the Wallet for the currency you wish to withdraw
2️⃣ Select the network and your withdrawal address (or add a new address)
3️⃣ Enter the amount of cryptocurrency you want to withdraw
4️⃣ Click 'Submit to Withdraw'
5️⃣ Open your email inbox and confirm the withdrawal.
Additionally you can click the blue 'Verify button to verify your account and lift the daily withdrawal limit.
BTC withdrawals are available only within the standard BTC blockchain network; Within the ERC-20 (Ethereum) and BEP-20 (BNB Smart Chain (BSC)) networks
ETH,
USDT,
USDC and
COV withdrawals are available; Within the TRC-20 (TRON) network only
USDT and
USDC withdrawals are available;
Make sure to check our FAQ section about 'Withdrawing funds' for the list of withdrawal fees.
If you are unable to find the confirmation email, make sure to check all email folders such as Spam/Promotions/Notifications/Updates etc.

Cash/Fiat withdrawals

To withdraw Cash funds from your PrimeXBT account, go to the Main page of your Account. Click 'Withdraw' for the currency that you want to withdraw:
A withdrawal menu will appear:
1️⃣ Select the currency Wallet for to withdraw
2️⃣ Select the payment method
At the moment only AdvCash Fiat withdrawals are available on the platform. The 'Payment method' sub-section will always be pre-selected by default.
3️⃣ Indicate the email address that is linked to your AdvCash account
4️⃣ Select the amount you wish to withdraw
5️⃣ Click the 'Submit to Withdraw' button to place the withdrawal
Cash withdrawals from your PrimeXBT Wallets to your AdvCash account are free of charge.

How to cancel a withdrawal

To cancel a pending withdrawal:
  • Go to the Main page and click on the corresponding Wallet:
  • Under 'Transfer history' click 'X' for the withdrawal that you wish to cancel:
Pending withdrawals can be cancelled at anytime before 12:00 UTC.